Hotel Bencoolen at Hong Kong Street

Great value hotel in a very centric location. The room had enough space for a couple and it was very clean. The staff was very helpful. I definitely recommend it.

The staff were lovely, we were in the newer part of the hotel so the room itself was nicely decorated with a very nice bathroom Beds were very comfortable and a large TV As it was new year the hotel had arranged for a dragon display which was really good. The location is good near to the riverside and china town as well as the metro is very close by to All in all a lovely hotel

Although I stayed here with my friends, I booked separate rooms, so I will be speaking on mostly my behalf in terms of my room. We took the MRT from the airport, and walked about 10-ish minutes from the station with all of our luggage. I loved the location of this hotel. It's a short walk to Clark Quay, the MRT train station, and Chinatown. There are a couple of 7-Eleven convenience stores, restaurants, and a laundromat very close to the hotel. There is plenty of nightlife and restaurants in the Clark Quay area. My room was spacious (Premiere Double Room), much larger than the room my friends stayed in (Executive Twin Room). I had plenty of room to store my luggage. The bed was firm (as expected in South East Asia), but still spacious and comfortable. There was ample lighting in the room, and the AC worked well. The Wi-Fi was very fast and reliable, and there were many channel selections on the TV. I appreciated the stocked water and coffee everyday. There is an ice machine and water dispenser in the lobby. Speaking of, the lobby smelled nice. The staff were friendly, and made our check-in and check-out process smooth. My room included a soaking tub, which I made sure to take advantage of during my stay. It took awhile to fill up, but it was clean and worth the upgrade. There was toothbrushes provided, and a frequent restock of toiletries and replacement of towels when used. I appreciate the fridge in the room, given how fast food spoils in Singapore's lovely but humid climate. That saved me from having to throw away a bunch of leftovers and other perishable foods. The room I stayed in also had plenty of windows, letting in natural light and a partial view of the iconic Marina Bay Sands.

Everything was just perfect. To start with, we got checked in 3hrs earlier at no additional fees. The room was clean and cosy, equipt with everything that you would possibly need for a city break. The bed was comfy, shower was powerful and the hot water plenty. The internet was fast and strong anywhere within the building. The hotel provides complementary water, coffee, tea and breakfast at the lobby - this was truly amazing and saved us so much time (and money). Location - spot on - right in the middle of everything. It's about 25 min walk to marina bay sands and 30-35 min walk to the gardens; only 10min away from chinatown and 15min to boat quay. Metro station also within 5min. Only 20-30min to/from the airport via grab.

The best thing about the hotel was the location. There was a refrigerator and hotpot in room. There are outlets at head of bed on one side. The receptionist who worked Jan 8th was wonderful. She was helpful and shared information to make our transition out of the city very smooth and easy. Thank you. We were in the new building just two doors down.